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Privacy Policy

Effective Date: November 1st, 2025

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ErgoHome Solutions, a service of KLM Ergonomics Consulting, PLLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information from our clients and website visitors.

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1. Information We Collect

We collect personal and professional information when you:

  • Book or purchase a service

  • Complete an intake or consultation form

  • Contact us via email or our website

  • Participate in virtual assessments or meetings

This information may include your name, contact details, address, payment information, photos, videos, and relevant home or workspace information.

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2. How We Use Your Information

We use your information to:

  • Provide and personalize consulting services

  • Communicate with you about appointments, reports, and recommendations

  • Process payments and issue invoices

  • Maintain business and tax records as required by law

  • Improve our services and website functionality

We do not sell or rent your personal information to anyone.

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3. Payment Information

All payments are processed through secure third-party providers ((e.g., Stripe, PayPal, Square). ErgoHome Solutions does not store or access your full credit card information.

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4. Information Sharing

We may share limited information only when necessary to:

  • Complete a service you have requested

  • Collaborate with a builder, designer, or realtor only with your written consent

  • Comply with state or federal laws and legal obligations

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5. Data Storage and Security

We use secure, encrypted tools such as Google Workspace and Jotform for client information. Data is protected through administrative, physical, and digital safeguards. While we strive for complete security, no internet transmission can be guaranteed 100% secure.

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6. Retention of Information

Client records and reports are retained only as long as necessary to meet professional and legal standards, after which they are securely deleted.

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7. Your Rights

You may request to:

  • Review or correct your information

  • Request deletion of personal data (where legally allowed)

  • Withdraw consent for communications

Requests can be sent to Kristi@ErgoHomeSolutions.com.

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8. Children’s Privacy

Our services are not directed toward minors under 18. We do not knowingly collect data from children.

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9. Links to External Sites

Our website may contain links to external resources (e.g., Amazon, product vendors). ErgoHome Solutions is not responsible for the privacy practices or content of those sites.

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10. Updates to This Policy

We may update this policy periodically. The latest version will always be posted at www.ErgoHomeSolutions.com/privacy.

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11. Contact

For questions about this policy or how your information is handled:

ErgoHome Solutions
A service of KLM Ergonomics Consulting, PLLC
Charlotte, North Carolina
Email: Kristi@ErgoHomeSolutions.com

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